A Simple But Powerful Tool: Thank You Cards

Within the past month, we have been interviewing applicants for a senior recruiter position. As part of human resources, I have panel interviewed applicants. Earlier this week, we came to a decision. The decision was between two very qualified individuals. Both had great skillsets, interviewed well, and would fit the chemistry of our office. I initially gave my recommendation for one, but changed it after I received something from the other applicant.

For me, it was interesting how the simple act of a “thank you for interviewing me” email from this applicant impacted my decision so strongly. And, as serendipitous as things usually are, I ran across a recent article on this topic by Kumar and Epley (2018) in Psychological Science.

This study was straight-forward enough. In a series of four experiments, individuals sent gratitude letters to recipients; the senders and recipients were subsequently asked to complete surveys about the experience. Of course, not every recipient completed the survey, but enough did to get some clear results.

Kumar and Epley (2018) found people do not truly appreciate the value of gratitude on others. In three of the four experiments, the senders underestimated the recipients’ positive reaction to the gratitude. This undervaluing of the impact appeared to influence whether someone would express gratitude.

These researchers also suggested expressing gratitude in person or verbally made more of an impact than sending a card or letter. The latter appears to people as not being as sincere. It is definitely harder to express gratitude in person to someone, but it is important.

I have a stack of “thank you” cards on my desk. I fill one of these out when someone goes out of their way to help me. I try to take some time periodically to write these notes of gratitude to people. Sometimes I get a response; sometimes I do not. Either way, I feel that this small investment, overall, pays dividends. Given this research, I will try to more explicitly express gratitude in person from here on out.

Cultural Competency Defined

Courtesy of Pixabay

Last Saturday, I had the privilege of facilitating a group on the topic of cultural competency. The group of about 50 people were completing the training in order to be qualified to volunteer at Kansas City, Missouri-area elementary schools. This training was developed to provide people with the opportunity to be open and vulnerable to learning new cultures.

During this two-hour training, we developed a definition of cultural competency based on words and phrases given in a group activity:

The open and appropriate engagement of others through awareness, sensitivity, adaption, understanding, curiosity, and compassion in order to be responsive to others.

I liked this definition because it does seem to encapsulate what the training was attempting to do: Be appropriate and open when engaging with others who are different. Put aside the implicit biases we may have about others. Understand, every person is different and unique; and, while stereotypes may be (sometimes helpful) cognitive shortcuts, they often cause us to make incorrect assumptions about others.

CTC Releases Article on Nigeria’s Boko Haram: Beyond the Headlines

On May 10, the Pentagon will release a report detailing their investigation into the death of four U.S. soldiers who were killed in Niger. The incident happened in October 4, 2017 outside of Tongo Tongo, Niger. The four US solders, Staff Sgt. Bryan Black, Staff Sgt. Dustin Wright, Staff Sgt. Jeremiah Johnson, and Sgt. La David Johnson, were killed along with four Nigerien soldiers and an interpreter. This Tongo Tongo ambush was perpetrated by the Islamic State (IS), an organization supported by Nigeria-based Boko Haram.
The West Point Combating Terrorism Center today released a report on Boko Haram, which focused on the details about this organization. Check it out: https://ctc.usma.edu/boko-haram-beyond-headlines-analyses-africas-enduring-insurgency

Human attraction: What spinal curvature can tell us about potential mates

One of the subs I follow on Reddit had a link to a 2015 study in Evolution and Human Behavior on lumbar curvature. The study results suggested males found females attractive due to their spinal curvature, because it indicated a greater ability to bear children. That’s interesting, eh?

In the past several decades, a new field of research has developed in psychology: Evolutionary psychology. This field focuses on evaluating the evolutionary value of human behavior. For example, obsessive-compulsive hoarding behavior likely is because of our ancestors needing to save food/material for the winter months.

From an evolutionary psychology perspective, mating strategies are usually separated by short- and long-term goals. Long-term mating is generally done for the purposes of choosing a potential mate; whereas, short-term mating is likened to brief sexual encounters (Buss & Schmitt, 1993; Perilloux, Cloud, & Buss, 2012). Buss and Schmitt’s (1993) sexual strategies theory proposed females and males gain different benefits from the different types of mating (e.g., long- vs. short-term).

Instead of devolving into a discussion of mating strategies, I want to point out how this the 2015 study tracks with other research. Males engage in long-term mating strategies focused on reproduction (Strout, Fisher, Kruger, & Steeleworthy, 2010). A female who is more viable—more able to produce children—is considered better than one older. Specifically, Buss (1994) identified several key areas related to reproductive viability. In fact, researchers have found males find youth and fertility-linked traits (e.g., facial symmetry, hip-to-waist ratio, body mass index, etc.) as being desirable.

This also tracks with what we know about historical mating techniques. Our ancestral males typically utilized physical appearance as the primary facet, with social reputation and observable behavior as the two other facets to determine a female’s reproductive success. (Females, on the other hand, focused more on males who were able to protect and provide for them and their offspring.)

Overall, female and male long- and short-term mating strategies are different but follow along a similar focus, at least from the evolutionary perspective. This desire for reproduction often makes men more inclined to engage in multiple short-term mating rituals, contradicting females’ intent to just seek out potential longer-term mates.

So, the next time you think someone is attractive, it might be nice to parse out why that is? Face? Body? Or, some innate evolutionary drive.

Researching history: The secrets surrounding the new church being built in downtown Kansas City

A year ago, I was approached by a minister to conduct some research on a plot of land located between 16th and 17th street, and McGee and Grand Street, in Kansas City, Missouri. My church, United Methodist Church of the Resurrection Downtown, had just broken ground on a new building. They were looking for information on the location–historical data–in order to find out neat, interesting details about this plot.

Accompanied by a fellow history-phile, I conducted research at the Kansas City Public Library’s Missouri Valley Room on this location. After hours of digging through archived documents, microfiche, and other sources, we put together a report of this information. Give it a read here.

The photo to the right is a picture of the current location at 1522 McGee.

The most interesting facts were things we didn’t find…what was the Kennedy House? What went on in the